FAQ’s
REMOVALS | CLEANING | STORAGE | PACKING MATERIALS
Moving Services
Do you provide local and long-distance moving services?
Yes, we offer both local and long-distance moving services to cater to your specific needs.
How do I get a quote for my move?
Simply contact us through our website or give us a call, and our friendly team will provide you with an obligation-free moving quote.
Can you assist with packing and unpacking?
Absolutely! We offer professional packing and unpacking services to save you time and ensure the safe handling of your belongings.
What measures do you take to ensure the safety of my belongings during the move?
Our team of trained and insured movers takes every precaution to safeguard your items, using proper packing techniques, secure loading methods, and reliable transportation.
Are your movers trained and insured?
Yes, our movers are hand-selected, trained, and fully insured to provide you with peace of mind throughout the moving process.
Storage Services
Do you offer short-term and long-term storage options?
Yes, we provide flexible storage solutions to accommodate both short-term and long-term storage needs.
Is your storage facility secure and climate-controlled?
Absolutely. Our storage facilities are equipped with advanced security features and climate control to ensure the safety and preservation of your belongings.
How can I access my stored items?
You can access your stored items during facility’s operating hours, and our staff will assist you in retrieving what you need.
Can I modify my storage space if my needs change?
Certainly! We understand that your storage needs may evolve, and we can adjust your storage space accordingly to accommodate your changing requirements.
Do you provide storage insurance?
We offer tailored storage insurance solutions; we can provide insurance specialise for your storage needs.
Cleaning Services
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including pre-sales cleaning, post-move cleaning, ongoing housekeeping, office cleaning, carpet cleaning, and pressure washing.
Can you customize a cleaning plan based on my specific requirements?
Absolutely! We understand that each space is unique, and we can tailor our cleaning services to meet your specific needs and preferences.
Are your cleaners trained and experienced?
Yes, our cleaners are highly trained, experienced, and equipped with the necessary skills to deliver exceptional cleaning results.
Do you use eco-friendly cleaning products?
Yes, we prioritize the use of eco-friendly cleaning products that are safe for you, your family, and the environment.
How can I schedule a cleaning service and get a quote?
You can reach out to us through our website or contact us directly to schedule a cleaning service and receive a detailed quote tailored to your specific requirements.
General FAQ’s
How far in advance should I book your services?
It’s recommended to book our services as early as possible to secure your desired moving, storage, or cleaning dates.
What areas do you serve?
We proudly serve Gold coast, Brisbane, Sunshine coast and surrounding regions. Contact us to confirm if we cover your location.
Are you licensed and insured?
Yes, we are fully licensed and insured to provide professional moving, storage, and cleaning services.
What sets Cook Relocations apart from other moving, storage, and cleaning companies?
We take pride in our exceptional customer service, attention to detail with a can-do attitude.
Removals
When it comes to your move, choosing the right removalist company is essential. Cook Relocations is the trusted choice for a seamless and stress-free experience.
House & Office Cleaning
When you’re fully packed and eager to start your journey, the last thing you need is the hassle of cleaning up the vacant house. Relax and let us handle it all!
Storage
Streamline your move with our secure Gold Coast storage facility. We provide affordable long-term and short-term storage options, ensuring your belongings are safely stored and easily accessible whenever you need them.
Packing Materials
When it comes to packing for your move, choosing the right materials is vital. Cook Relocations offers a wide range of high-quality packing supplies, including sturdy moving boxes, specialized cartons, bubble wrap, packing paper, and strong tape.
Pressure washing
For exceptional pressure washing results, trust Cook Relocations. Our professional pressure washing services are designed to meet your specific needs. Using advanced equipment and techniques, our skilled team can effectively clean and revitalize surfaces such as driveways, decks, patios, siding, and roofs.
Handyman Services
When it comes to handyman services, Cook Relocations is your trusted partner. Our professional team of handymen is skilled in a wide range of tasks, including hanging TVs and pictures, furniture assembly, and general household repairs.
1300 51 51 85
Experience the difference of our comprehensive moving services.
Contact us today to discuss your specific moving needs and let us take care of the rest.